Category Archives: Books

How to Resolve Conflict in the Workplace

Title: How to Resolve Conflict in the Workplace by Hoda Lacey Publisher: Gower Publishing Company ISBN: 0566080737 From the Publisher: A guide to conflict resolution in the workplace. Rooted in the philosophy of win/win, the book aims to help readers … Continue reading

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The Art of Family Mediation: Theory and Practice

Title: The Art of Family Mediation: Theory and Practice by Lynn E. MacBeth Publisher: Vandeplas Publishing ISBN: 1600421040 From the Publisher: The Art of Family Mediation is a foundational text for the mediation classroom at all levels– graduate, undergraduate, and … Continue reading

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Mediation in the Construction Industry Around the World

Title: Mediation in the Construction Industry: An International Review by Penny Brookerand and Suzanne Wilkinson Publisher: Spon Press ISBN: 0415471753 From the Publisher: The application of construction dispute procedures has changed dramatically in the last decade. This has resulted in … Continue reading

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The Skilled Negotiator: Mastering the Language of Engagement

Title: The Skilled Negotiator: Mastering the Language of Engagement by Kathleen Reardon Publisher: Jossey-Bass ISBN: 078796655X From the Publisher: In The Skilled Negotiator Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success … Continue reading

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Improvisational Negotiation: A Mediator’s Stories of Conflict About Love, Money, Anger and the Strategies That Resolved Them

Title: Improvisational Negotiation: A Mediator’s Stories of Conflict About Love, Money, Anger and the Strategies That Resolved Them by Jeffrey Krivis Publisher: Jossey-Bass ISBN: 0787980382 From the Publisher: Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute … Continue reading

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Peer Mediation: Conflict Resolution in Schools

Title: Peer Mediation: Conflict Resolution in Schools : Student Manual by Fred Schrumpf, Donna K. Crawford, Richard J. Bodine Publisher: Research Press ISBN: 0878223673 From the Publisher: This program guide shows how to design, implement, and operate a successful peer … Continue reading

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Taming Intractable Conflicts: Mediation in the Hardest Cases

Title: Taming Intractable Conflicts: Mediation in the Hardest Cases by Chester A. Crocker, Fen Osler Hampson, Pamela Aall Publisher: United States Institute of Peace ISBN: 1929223552 From the Publisher: Some conflicts seem to defy resolution. Marked by longevity, recurrent violence, … Continue reading

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Using Peer Mediation in Classrooms and Schools: Strategies for Teachers, Counselors, and Administrators

Title: Using Peer Mediation in Classrooms and Schools: Strategies for Teachers, Counselors, and Administrators Dr. James Gilhooley and Nannette Scheuch Publisher: Corwin Press ISBN: 0761976515 From the Publisher: Everything you need to initiate a peer mediation program in your school … Continue reading

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Mediation, Conciliation, and Emotions: A Practitioner’s Guide for Understanding Emotions in Dispute Resolution

Title: Mediation, Conciliation, and Emotions: A Practitioner’s Guide for Understanding Emotions in Dispute Resolution by Peter D. Ladd Publisher: University Press of America ISBN: 076183284X From the Publisher: Emotions impact any practitioner of dispute resolution; yet, there are very few … Continue reading

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The Practitioner’s Guide to Mediation: A Client-Centered Approach

Title: The Practitioner’s Guide to Mediation: A Client-Centered Approach by Stephen K. Erickson and Marilyn S. McKnight Publisher: Wiley ISBN: 047135368X From the Publisher: Written by the leading experts at Erickson Mediation Institute, The Practitioner’s Guide to Mediation offers much-needed … Continue reading

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